fbpx
Accessibility View
Open today from 10AM - 5PM
Open

Monday: Closed

Tuesday: Closed

Wednesday: 10AM - 5PM

Thursday: 10AM - 9PM

Friday: 10AM - 9PM

Saturday: 10AM - 5PM

Sunday: 10AM - 5PM

Careers

Membership Coordinator

DivisionDevelopment
DepartmentDevelopment
Term1 Temporary Full-Time position for approximately 2 years
Closing DateOctober 12, 2022
Labour GroupCUPE 59
Posting Number22-18-(59)
Weekly Hours36.67 – Evening and weekend work may be required
Security RequirementsAcceptable current Criminal Record Check (CRC) upon offer of employment.
Salary Range$61,748.88 – $68,077.68 per annum

Core Function

This position is responsible for contributing to and enhancing Remai Modern’s fundraising program, including attracting and retaining members, developing strategies to steward and encourage existing members to move to higher, more engaged levels of membership and ensuring fulfilment of member benefits and donor recognition.

Duties & Responsibilities

  • Oversees and manages all aspects of membership program including: recruitment and solicitation, renewal and retention, benefit fulfillment and data management.   
  • Coordinates and oversees the production and implementation of compelling membership appeals and related collateral materials. 
  • Coordinates and manages communication with members and donor groups. 
  • Coordinates the production and delivery of membership acknowledgements and recognition, including membership cards, welcome packages, gift memberships and replacement cards etc.
  • Conducts outreach with members to build rapport, foster engagement and steward members and donors. 
  • Oversees accuracy of membership data information and maintenance of relevant records that include tracking of member information and program benefits. 
  • Conducts ongoing research to identify and segment membership prospects. 
  • Communicates and collaborates with staff to coordinate, develop, implement and evaluate membership sales, benefits, activities and events.  
  • Provides customer service to members as required. 
  • Serves as the membership program lead and the museum’s agent with respect to services, benefits and inquiries related to wide variety of member programs. 
  • Produces membership program reports and analyses and makes recommendations regarding the continual improvement of the membership experience. 
  • Performs general administrative duties and provides support to the development team.
  • Assist to resolve data management system challenges and build upon identified opportunities.
  • Performs other related duties as assigned

Qualifications

  • University degree in arts, business or related field. 
  • Three years’ related experience coordinating a membership program, preferably in the area of arts and culture. 
  • An equivalent combination of experience and education may be considered. 
  • Knowledge of the fundamentals and principles of fundraising. 
  • Knowledge of membership data management systems (e.g. Raiser’s Edge, Centaman, Salesforce)
  • Knowledge of public sector and non-profit organizational operations.
  • Demonstrated ability to engage and converse with individuals and groups representing diverse demographics and backgrounds. 
  • Demonstrated ability to provide professional, courteous customer service. 
  • Demonstrated ability to build and maintain effective relationships 
  • Ability to maintain a high level of professionalism, discretion, and confidentiality 
  • Ability to communicate effectively both orally and in writing. 
  • Demonstrated organizational and interpersonal skills.
  • Proficient skill in the use of a computer with Microsoft Office software, including mail merge functions, and membership database software.
  • Demonstrated problem solving skills related to computerized systems.

Diversity, Equity and Inclusion

Remai Modern offers an inclusive workplace that embraces diverse backgrounds and commits to diversity, equity and inclusion in our workplaces. By having our workforce reflect the community we serve, we support the realization of an Institution Rooted in Place, for all residents. 

Accommodation

Remai Modern strives to provide an accessible and inclusive workplace for all, including throughout the application and selection process through reasonable access and accommodations. Should you require accommodation through any stage of the recruitment process, please email recrutiment@remaimodern.org

How to Apply

Please ensure you direct your application to the correct email address as indicated below.

Current City of Saskatoon Employees

  1. Click below to download a fillable form to self-declare as a current City of Saskatoon employee.
  2. Ensure you attach the form identified in step 1, resume and any other supporting documents to your email application. Include the job title you are applying for in the subject line of your email
  3. City of Saskatoon employees must send their applications to internalrecruitment@remaimodern.org

Non-City Employees

If you are not currently employed the City of Saskatoon:

  1. Click below to download a fillable form
  2. Ensure you attach the form identified in step 1, resume and any other supporting documents to your email application. Include the job title you are applying for in the subject line of your email
  3. Email your application to recruitment@remaimodern.org